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Voice VLANs

Separate phone traffic operationally while keeping routing, security and QoS responsibilities explicit.

Reviewed 2026-10-30Foundational

Segmentation has several purposes

A voice VLAN can group phones into a distinct network segment for addressing, policy and management. It does not inherently encrypt calls or guarantee quality. Inter-VLAN routing and firewall policy determine what the separated devices can actually reach.

PoE and VLANs solve different problems
A managed switch supplies electrical power to phones and places voice traffic in a voice VLAN. Data devices can use another VLAN; routing and access policies control traffic between them.

VLANs separate traffic; they do not encrypt it. PoE capacity must cover all powered devices and their per-port requirements.

Plan phone and workstation behavior

Many desks connect a workstation through a phone's pass-through port. Verify the exact handset and switch behavior for tagged voice and ordinary data traffic. A powered phone on the wrong segment can obtain an address yet fail to reach provisioning or the PBX.

Document discovery and addressing

Use the switch and phone's supported VLAN-discovery or manual configuration method. Confirm DHCP, DNS, time and provisioning availability on the voice segment. Do not move every switch port at once before a pilot handset proves the design.

Verify the boundary

Test phone registration and media, workstation connectivity, management access restrictions and behavior after reboot. Inspect actual VLAN membership and QoS classification. Keep emergency recovery access available through the authorized network design rather than temporarily flattening the entire network.

Test Fanvil wired and wireless paths as different access states

The V62 Pro documents dual Gigabit Ethernet; the V66 Pro also documents dual-band Wi-Fi 6. A working wired VLAN does not establish wireless authentication, roaming, policy or voice quality. Record and test each authorized path separately.

Trace the GRP2624 interface before blaming the voice VLAN

The GRP2624 Wi-Fi diagnostic records the active interface, SSID or switch port, VLAN, address, DNS, time, provisioning and registration. A wired policy does not automatically describe the wireless path.

Record the GRP VLAN source and effective tag

The GRP2613/GRP2615 diagnostic compares switch, LLDP or DHCP policy, local state and the observed tagged path before changing SIP settings.

Record the Edge E VLAN source and effective path

The E100/E220 diagnostic checks switch policy, LLDP or DHCP discovery, local state, address and time before SIP.

Record the actual ATA interface before VLAN repair

The HT802/HT818 V2 diagnostic avoids applying a dual-port routed model to a single-interface adapter.

Capture the actual HT8x1 interface role before VLAN changes

For HT841 and HT881, bridge or router mode changes the network boundary; source documents also disagree on port speed.

Preserve both HT813 interface roles during network changes

For HT813, record WAN, LAN, device mode, addressing and upstream NAT rather than treating two Ethernet links as one boundary.

Trace a Cisco 9800 network state before changing the voice VLAN

The Cisco 9800 diagnostic separates link or WLAN, VLAN or SSID, addressing, DNS, time, certificate, registration and media evidence.

Keep Edge E wired and wireless paths distinct

The E300–E450 diagnostic separates link or Wi-Fi association, VLAN or SSID, addressing, DNS, time, provisioning, registration and media.

Keep E350/E550 wired and wireless paths distinct

The Edge E diagnostic separates Ethernet or Wi-Fi, VLAN or SSID, addressing, time, provisioning, registration and media.

Trace Trio C60 wired or authorized Wi-Fi before application state

The Trio C60 diagnostic orders link or association, VLAN or SSID, addressing, DNS, time, provisioning and the intended OpenSIP or Teams identity.

Retest Rove recovery after each network boundary

The 8.0.13 release notes identify network and multicast fixes. Preserve installed build, VLAN, addressing, discovery, registration and calls instead of inferring correction from publication.

Trace the selected GAC2570 interface before application state

The GAC2570 diagnostic orders Ethernet or Wi-Fi, VLAN or SSID, addressing, DNS, time, provisioning and the intended SIP or GVC identity.

Watch the explanation

Grandstream multicast paging: configure the sender and the listenersUS Technologies · Version-specific

This demonstration makes a useful separation: a programmable key originates the page, while receiving phones need a matching listening configuration. That distinction helps explain a common failure in which the page button exists but nothing is heard. Read the paging and VLAN guides alongside it before deciding which devices should receive announcements.

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Watch this video here

Grandstream desk-phone example in a US Technologies/CoreDial environment. Menu labels and provisioning ownership vary by model and firmware. Review used the available transcript and primary references; audio and screen readability remain unverified.

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Sources & applicability

Primary references for the technical details above. Operational examples and planning checklists are VoIP.info editorial guidance.

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Device reference · Fanvil V62 Pro product page, datasheet, document centre, firmware page and Security Center reviewed October 13, 2026; no phone, regional order code, BTH60 handset, battery, display, network, headset, firmware, provisioning service, account, PBX, protected session, emergency workflow, availability, compatibility, price, audio path or live call was inspected or tested

Fanvil V62 Pro: Bluetooth handset and business-phone boundaries

Evaluate the V62 Pro while keeping its BTH60 Bluetooth handset, SIP identities, DSS controls, power, headset paths, firmware and service acceptance independently verifiable.

SIP desk phone with Bluetooth handset
Fanvil maintained a current product page, a datasheet dated March 3, 2026 and a firmware listing through version 2.12.26.11 dated October 9, 2026 at review. The Security Center listed a support period through December 31, 2026. Regional order codes, stock, installed firmware, service certification, accessory combinations and any later support remain current-evidence questions.

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Device reference · Fanvil V66 Pro product page, two conflicting official datasheets, document centre, firmware page and Security Center reviewed October 13, 2026; no phone, regional order code, operating system, application, BTH60 handset, battery, display, video session, radio, network, accessory, firmware, provisioning service, account, PBX, protected session, emergency workflow, material-performance claim, availability, compatibility, price, audio path or live call was inspected or tested

Fanvil V66 Pro: touch, video preview and platform-document boundaries

Evaluate the V66 Pro while keeping its touch interface, BTH60 handset, receive-side video, Wi-Fi, Bluetooth, platform-document conflict, firmware and call service exact.

Touch-screen SIP desk phone with Bluetooth handset and receive-side video
Fanvil maintained a current product page, a datasheet listing dated September 2, 2026 and a firmware listing through version 2.12.20.74 dated August 18, 2026 at review. The Security Center listed a support period through December 31, 2026. Two official datasheet files conflict on Android versus Linux wording, so the exact shipped platform and application model require device and document-revision evidence.

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Device reference · Grandstream GRP2624 product, datasheet, installation, administration, firmware-upgrade and current firmware-index records reviewed October 17, 2026. Grandstream classifies the GRP2624 as currently supported hardware; the live product comparison and May 2024 datasheet limit published Wi-Fi 6 capability to hardware version 5.0 and above. The current firmware index lists 1.0.15.19 as general and 1.0.15.23 as beta. Hardware revision, installed firmware, provisioned radio policy, association, IP service, SIP registration, PBX behavior, media and call outcome remain separate evidence. No phone, label, hardware revision, firmware image, configuration, radio, access point, network, power source, accessory, provisioning tenant, account, PBX, packet, emergency workflow, price, availability, compatibility, audio result or live call was inspected or tested

Grandstream GRP2624: hardware, Wi-Fi 6 and firmware boundaries

Evaluate the GRP2624 without confusing its hardware revision, radio generation, line keys, SIP accounts, GBX20 controls, firmware lane, registration or call outcome.

Carrier-grade SIP desk phone with hardware-dependent Wi-Fi 6 and optional receptionist expansion
Grandstream lists the GRP2624 among currently supported hardware in its administration guide and retains it in the live product, documentation and firmware tables. Regional stock, warranty, remaining support period, service certification and exact hardware revision remain deployment-specific.

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Troubleshooting · Grandstream GRP2624 product, datasheet, installation, administration, firmware-upgrade and current firmware-index records reviewed October 17, 2026. Grandstream classifies the GRP2624 as currently supported hardware; the live product comparison and May 2024 datasheet limit published Wi-Fi 6 capability to hardware version 5.0 and above. The current firmware index lists 1.0.15.19 as general and 1.0.15.23 as beta. Hardware revision, installed firmware, provisioned radio policy, association, IP service, SIP registration, PBX behavior, media and call outcome remain separate evidence. No phone, label, hardware revision, firmware image, configuration, radio, access point, network, power source, accessory, provisioning tenant, account, PBX, packet, emergency workflow, price, availability, compatibility, audio result or live call was inspected or tested

Grandstream GRP2624 Wi-Fi 6 is unavailable or wrong

Trace one GRP2624 through hardware revision, firmware lane, provisioned radio policy, association, IP service, SIP registration, PBX handling and call media.

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Device reference · Current Grandstream GRP2613(W) and GRP2615 product material plus the GRP261x user, administration, VPK and firmware records were reviewed October 23, 2026. Product label, hardware revision, exact model suffix, installed firmware, eligible image family, transition image, certificates, backup, provisioning owner, downloaded configuration, effective keys, network path, registration and completed call remain separate evidence. Grandstream's current guide identifies revision-1 hardware as legacy, excludes legacy hardware from firmware 1.0.15.x and lists a narrower currently supported hardware set, while live product pages still describe later product and hardware capabilities. This mixed documentation does not establish current stock, regional sale, certification, compatibility or a remaining support period. No phone, label, hardware revision, firmware image, downgrade, configuration, backup, certificate, GDMS tenant, provisioning server, switch port, PoE source, Ethernet path, WLAN, VLAN, Bluetooth accessory, expansion module, SIP account, PBX, registration, packet, call, media stream, price, availability, compatibility or support response was inspected or tested

Grandstream GRP2613 and GRP2613W: hardware, keys and firmware boundaries

Separate the wired GRP2613 from the GRP2613W radio model, then bind accounts, VPK pages and firmware to the exact label and hardware revision.

Carrier-grade desk phone
Grandstream maintains a live combined product page and current family documentation. The current guide labels revision-1 hardware as legacy and not eligible for 1.0.15.x, while its currently supported list omits GRP2613 and GRP2613W. Confirm the exact suffix, part number, hardware revision, regional status and supported firmware with Grandstream or an authorized channel before purchase or change.

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Grandstream GRP2615Product image: Grandstream Networks
Device reference · Current Grandstream GRP2613(W) and GRP2615 product material plus the GRP261x user, administration, VPK and firmware records were reviewed October 23, 2026. Product label, hardware revision, exact model suffix, installed firmware, eligible image family, transition image, certificates, backup, provisioning owner, downloaded configuration, effective keys, network path, registration and completed call remain separate evidence. Grandstream's current guide identifies revision-1 hardware as legacy, excludes legacy hardware from firmware 1.0.15.x and lists a narrower currently supported hardware set, while live product pages still describe later product and hardware capabilities. This mixed documentation does not establish current stock, regional sale, certification, compatibility or a remaining support period. No phone, label, hardware revision, firmware image, downgrade, configuration, backup, certificate, GDMS tenant, provisioning server, switch port, PoE source, Ethernet path, WLAN, VLAN, Bluetooth accessory, expansion module, SIP account, PBX, registration, packet, call, media stream, price, availability, compatibility or support response was inspected or tested

Grandstream GRP2615: hardware revision, VPK, Wi-Fi and firmware boundaries

Treat GRP2615 account, key, Wi-Fi 6, GBX20 and firmware claims as hardware- and version-specific before using it at a busy call-handling desk.

Carrier-grade desk phone
Grandstream maintains a live product page and current family documentation, but the October 12 guide labels revision-1 hardware as legacy and excludes GRP2615 from its currently supported hardware list. The product page and datasheet describe later hardware-specific Wi-Fi 6 and extension-module capabilities. Confirm part number, hardware revision, regional status and supported firmware before purchase or change.

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Troubleshooting · Current Grandstream GRP2613(W) and GRP2615 product material plus the GRP261x user, administration, VPK and firmware records were reviewed October 23, 2026. Product label, hardware revision, exact model suffix, installed firmware, eligible image family, transition image, certificates, backup, provisioning owner, downloaded configuration, effective keys, network path, registration and completed call remain separate evidence. Grandstream's current guide identifies revision-1 hardware as legacy, excludes legacy hardware from firmware 1.0.15.x and lists a narrower currently supported hardware set, while live product pages still describe later product and hardware capabilities. This mixed documentation does not establish current stock, regional sale, certification, compatibility or a remaining support period. No phone, label, hardware revision, firmware image, downgrade, configuration, backup, certificate, GDMS tenant, provisioning server, switch port, PoE source, Ethernet path, WLAN, VLAN, Bluetooth accessory, expansion module, SIP account, PBX, registration, packet, call, media stream, price, availability, compatibility or support response was inspected or tested

Grandstream GRP2613 or GRP2615 has wrong keys, network or firmware

Find the first mismatch in exact model, hardware revision, firmware family, discovery path, authoritative template, applied VPK layout, VLAN, registration or PBX feature state.

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Device reference · Current HP Poly Edge E family material, PVOS 8.2.1 administration and user guides, flexible-line-key profile, PVOS 8.0.0 capability matrix, PVOS 8.6.1 release record, specification sheet and safety notices were reviewed October 23, 2026. The current support index lists PVOS 8.6.1 with an August 2026 release date, while detailed operational claims here remain tied to the cited guides and release records. Model label, software model, installed build, approved upgrade path, configuration owner, downloaded file, effective line-key assignment, network path, registration, headset path, emergency location and completed call remain separate evidence. No phone, firmware image, backup, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, VLAN, Bluetooth accessory, wired or EHS headset, SIP account, PBX, registration, packet, call, media stream, emergency call, price, availability, compatibility, certification, support entitlement or vendor response was inspected or tested

HP Poly Edge E100: line keys, wired headset and firmware boundaries

Keep two physical keys, eight paginated assignments, wired networking and headset paths separate from SIP identities, PBX state and family-level radio claims.

Entry-level IP desk phone
HP maintains a live Edge E family page, model-specific manuals and a current PVOS 8.6.1 release record. Those records do not establish local stock, remaining support period, provider approval or the build installed on a particular phone.

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Poly Edge E220Product image: HP / Poly
Device reference · Current HP Poly Edge E family material, PVOS 8.2.1 administration and user guides, flexible-line-key profile, PVOS 8.0.0 capability matrix, PVOS 8.6.1 release record, specification sheet and safety notices were reviewed October 23, 2026. The current support index lists PVOS 8.6.1 with an August 2026 release date, while detailed operational claims here remain tied to the cited guides and release records. Model label, software model, installed build, approved upgrade path, configuration owner, downloaded file, effective line-key assignment, network path, registration, headset path, emergency location and completed call remain separate evidence. No phone, firmware image, backup, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, VLAN, Bluetooth accessory, wired or EHS headset, SIP account, PBX, registration, packet, call, media stream, emergency call, price, availability, compatibility, certification, support entitlement or vendor response was inspected or tested

HP Poly Edge E220: line keys, Bluetooth and firmware boundaries

Keep four physical keys, sixteen paginated assignments and E220 Bluetooth separate from Wi-Fi, SIP identities, PBX state and tested headset control.

Entry-level Bluetooth IP desk phone
HP maintains a live Edge E family page, model-specific manuals and a current PVOS 8.6.1 release record. Those records do not establish local stock, remaining support period, provider approval or the build installed on a particular phone.

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Troubleshooting · Current HP Poly Edge E family material, PVOS 8.2.1 administration and user guides, flexible-line-key profile, PVOS 8.0.0 capability matrix, PVOS 8.6.1 release record, specification sheet and safety notices were reviewed October 23, 2026. The current support index lists PVOS 8.6.1 with an August 2026 release date, while detailed operational claims here remain tied to the cited guides and release records. Model label, software model, installed build, approved upgrade path, configuration owner, downloaded file, effective line-key assignment, network path, registration, headset path, emergency location and completed call remain separate evidence. No phone, firmware image, backup, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, VLAN, Bluetooth accessory, wired or EHS headset, SIP account, PBX, registration, packet, call, media stream, emergency call, price, availability, compatibility, certification, support entitlement or vendor response was inspected or tested

Poly Edge E100 or E220 has wrong lines, headset, network or firmware

Find the first mismatch in exact model, physical and paginated line keys, configuration precedence, wired network, E220 Bluetooth, registration or approved PVOS path.

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Device reference · Grandstream exact-model HT802 V2 and HT818 V2 product pages and datasheets, current HT80x V2 and HT81x V2 administration and user guides, and firmware 1.0.15.3 release notes dated September 17, 2026 were reviewed October 24, 2026. Exact V2 model, hardware, component versions, firmware binary family, network topology, FXS port, profile, identity, registration, hunting role, analog behavior, signaling, media, fax mode, provisioning state and accepted service remain separate evidence. Published firmware and management capabilities do not prove the installed build, provider approval, successful change, compatibility, capacity or availability. No adapter, analog device, cable, line condition, network, VLAN, router, account, PBX, packet, call, fax, image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT802 V2: two FXS ports, single Ethernet and firmware identity

Keep two analog ports and profiles separate from the single 10/100 network interface, effective provisioning, registration, media and the HT80x V2 firmware image.

Two-port analog telephone adapter
Grandstream maintains an exact-model product page, current HT80x V2 guides and current V2 firmware records. Those records do not establish local inventory, global remaining support, provider approval or the build installed on an individual adapter.

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Device reference · Grandstream exact-model HT802 V2 and HT818 V2 product pages and datasheets, current HT80x V2 and HT81x V2 administration and user guides, and firmware 1.0.15.3 release notes dated September 17, 2026 were reviewed October 24, 2026. Exact V2 model, hardware, component versions, firmware binary family, network topology, FXS port, profile, identity, registration, hunting role, analog behavior, signaling, media, fax mode, provisioning state and accepted service remain separate evidence. Published firmware and management capabilities do not prove the installed build, provider approval, successful change, compatibility, capacity or availability. No adapter, analog device, cable, line condition, network, VLAN, router, account, PBX, packet, call, fax, image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT818 V2: eight FXS ports, two profiles and routed topology

Keep eight analog ports distinct from two SIP profiles, dual-Gigabit routing, hunting, line-test evidence, provisioning and the HT81x V2 firmware image.

Eight-port FXS gateway with integrated NAT router
Grandstream maintains an exact-model product page, current HT81x V2 guides and current V2 firmware records. Those records do not establish local inventory, global remaining support, provider approval or the build installed on an individual gateway.

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Troubleshooting · Grandstream exact-model HT802 V2 and HT818 V2 product pages and datasheets, current HT80x V2 and HT81x V2 administration and user guides, and firmware 1.0.15.3 release notes dated September 17, 2026 were reviewed October 24, 2026. Exact V2 model, hardware, component versions, firmware binary family, network topology, FXS port, profile, identity, registration, hunting role, analog behavior, signaling, media, fax mode, provisioning state and accepted service remain separate evidence. Published firmware and management capabilities do not prove the installed build, provider approval, successful change, compatibility, capacity or availability. No adapter, analog device, cable, line condition, network, VLAN, router, account, PBX, packet, call, fax, image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT802 V2 or HT818 V2 has missing ports, wrong network mode or failed firmware

Find the first mismatch in exact V2 identity, expected port count, single-interface versus routed topology, profile mapping, provisioning or firmware binary family.

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Device reference · Grandstream exact-family HT841 and HT881 product information, datasheet, September 2026 user manual, FAQ, quick-installation and provisioning guidance, firmware 1.0.11.8 release notes dated August 14, 2026, and the UCM interconnection guide updated May 4, 2026 were reviewed October 24, 2026. Model, hardware, FXO line, FXS device, SIP profile, identity, registration, peer trunk, port mapping, PBX route, PSTN state, lifeline mode, firmware, provisioning, signaling, media, fax and accepted service remain separate evidence. Grandstream sources conflict on whether the two Ethernet ports are 10/100 or 10/100/1000; exact hardware, negotiated link and interface status must be inspected rather than inferred. Published defaults and capabilities do not prove installed configuration, compatibility, capacity, availability, provider approval or a successful change. No gateway, line, analog device, cable, network, PBX, account, packet, call, fax, outage, firmware image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT841: four FXO lines, one FXS port and lifeline mapping

Keep four PSTN-facing FXO ports distinct from the single FXS device port, three SIP profiles, per-port routing, bridge or router mode, lifeline relay and HT8x1 firmware state.

Four-port FXO gateway with one FXS port
Grandstream maintains a current shared product record, September 2026 manual and August 2026 firmware record. Those records do not establish installed hardware or firmware, local availability, provider approval, support entitlement or remaining service life.

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Device reference · Grandstream exact-family HT841 and HT881 product information, datasheet, September 2026 user manual, FAQ, quick-installation and provisioning guidance, firmware 1.0.11.8 release notes dated August 14, 2026, and the UCM interconnection guide updated May 4, 2026 were reviewed October 24, 2026. Model, hardware, FXO line, FXS device, SIP profile, identity, registration, peer trunk, port mapping, PBX route, PSTN state, lifeline mode, firmware, provisioning, signaling, media, fax and accepted service remain separate evidence. Grandstream sources conflict on whether the two Ethernet ports are 10/100 or 10/100/1000; exact hardware, negotiated link and interface status must be inspected rather than inferred. Published defaults and capabilities do not prove installed configuration, compatibility, capacity, availability, provider approval or a successful change. No gateway, line, analog device, cable, network, PBX, account, packet, call, fax, outage, firmware image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT881: eight FXO lines, one FXS port and lifeline mapping

Keep eight PSTN-facing FXO ports distinct from the single FXS device port, three SIP profiles, per-port routing, bridge or router mode, lifeline relay and HT8x1 firmware state.

Eight-port FXO gateway with one FXS port
Grandstream maintains a current shared product record, September 2026 manual and August 2026 firmware record. Those records do not establish installed hardware or firmware, local availability, provider approval, support entitlement or remaining service life.

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Troubleshooting · Grandstream exact-family HT841 and HT881 product information, datasheet, September 2026 user manual, FAQ, quick-installation and provisioning guidance, firmware 1.0.11.8 release notes dated August 14, 2026, and the UCM interconnection guide updated May 4, 2026 were reviewed October 24, 2026. Model, hardware, FXO line, FXS device, SIP profile, identity, registration, peer trunk, port mapping, PBX route, PSTN state, lifeline mode, firmware, provisioning, signaling, media, fax and accepted service remain separate evidence. Grandstream sources conflict on whether the two Ethernet ports are 10/100 or 10/100/1000; exact hardware, negotiated link and interface status must be inspected rather than inferred. Published defaults and capabilities do not prove installed configuration, compatibility, capacity, availability, provider approval or a successful change. No gateway, line, analog device, cable, network, PBX, account, packet, call, fax, outage, firmware image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT841 or HT881 routes the wrong PSTN line, loses lifeline or stops calls after firmware

Find the first mismatch in FXO versus FXS role, per-port SIP and PBX routing, bridge or router mode, physical lifeline mapping, activation state or HT8x1 firmware evidence.

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Device reference · Grandstream exact-model HT813 product information, datasheet, user and administration guides, FAQ, quick-installation, provisioning and peer-trunk guidance, current firmware index, and firmware 1.0.19.6 release notes dated May 15, 2025 were reviewed October 24, 2026. FXS endpoint, FXO PSTN line, SIP profile, identity, registration, peer trunk, dial plan, forwarding, stage method, WAN or LAN role, NAT, lifeline relay, line supervision, firmware, signaling, media, fax and accepted service remain separate evidence. Published defaults and capabilities do not prove installed configuration, compatibility, capacity, availability, provider approval, regulatory suitability or a successful change. No adapter, analog device, PSTN line, cable, network, PBX, provider account, packet, call, fax, alarm, emergency workflow, outage, firmware image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT813: one FXS phone, one FXO PSTN line and lifeline routing

Keep the device-facing FXS port distinct from the PSTN-facing FXO port, two SIP profiles, WAN and LAN roles, peer or registered routing, lifeline relay and exact-model firmware state.

Hybrid ATA with one FXS port and one FXO port
Grandstream maintains a current product record, documentation set and general firmware listing for HT813. Those records do not establish installed hardware or firmware, local availability, provider approval, support entitlement or remaining service life.

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Troubleshooting · Grandstream exact-model HT813 product information, datasheet, user and administration guides, FAQ, quick-installation, provisioning and peer-trunk guidance, current firmware index, and firmware 1.0.19.6 release notes dated May 15, 2025 were reviewed October 24, 2026. FXS endpoint, FXO PSTN line, SIP profile, identity, registration, peer trunk, dial plan, forwarding, stage method, WAN or LAN role, NAT, lifeline relay, line supervision, firmware, signaling, media, fax and accepted service remain separate evidence. Published defaults and capabilities do not prove installed configuration, compatibility, capacity, availability, provider approval, regulatory suitability or a successful change. No adapter, analog device, PSTN line, cable, network, PBX, provider account, packet, call, fax, alarm, emergency workflow, outage, firmware image, checksum, price, inventory, support entitlement or vendor response was inspected or tested

Grandstream HT813 FXS, FXO, lifeline or PSTN call route fails

Find the first mismatch in physical port role, FXS or FXO SIP profile, PSTN direction, peer or registered routing, WAN or LAN topology, lifeline relay, line supervision or exact-model firmware state.

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Cisco Desk Phone 9841Product image: Cisco
Device reference · Current Cisco Desk Phone 9800 Series product, hardware, platform, Key Expansion Module, PhoneOS release, quick-reference, security and support documentation was reviewed October 24, 2026. Exact model, product ID and hardware VID; physical and virtual keys; SIP lines and feature keys; calling platform and version; device package; radio variant; PoE or local power; USB and KEM load; provisioning; certificates; web access; installed PhoneOS; registration; signaling; media and accepted call behavior remain separate evidence. PhoneOS 5.0(2) is documented as released October 15, 2026, but that record is not proof of an installed image, approved upgrade or resolved deployment. No phone, label, hardware revision, firmware image, checksum, provisioning system, Control Hub tenant, BroadWorks system, Unified CM cluster, device package, QED, switch port, PoE source, Ethernet path, WLAN, VLAN, USB accessory, headset, KEM, certificate, SIP account, Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Cisco Desk Phone 9841: wired grayscale phone, four keys and PhoneOS evidence

Keep the 3.5-inch grayscale display, four physical line keys, wired-only design, USB-A power, PoE Class 2, calling platform and PhoneOS state separate.

Wired grayscale business desk phone
Cisco maintains the 9800 Series support hub and current PhoneOS release documentation. Those records do not establish the installed hardware, image, platform policy, regional availability, support entitlement or remaining service life.

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Device reference · Current Cisco Desk Phone 9800 Series product, hardware, platform, Key Expansion Module, PhoneOS release, quick-reference, security and support documentation was reviewed October 24, 2026. Exact model, product ID and hardware VID; physical and virtual keys; SIP lines and feature keys; calling platform and version; device package; radio variant; PoE or local power; USB and KEM load; provisioning; certificates; web access; installed PhoneOS; registration; signaling; media and accepted call behavior remain separate evidence. PhoneOS 5.0(2) is documented as released October 15, 2026, but that record is not proof of an installed image, approved upgrade or resolved deployment. No phone, label, hardware revision, firmware image, checksum, provisioning system, Control Hub tenant, BroadWorks system, Unified CM cluster, device package, QED, switch port, PoE source, Ethernet path, WLAN, VLAN, USB accessory, headset, KEM, certificate, SIP account, Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Cisco Desk Phone 9851: color display, six keys, one KEM and PhoneOS evidence

Separate the 3.7-inch color display, six physical keys, wired network, two USB ports, one supported KEM, PoE Class 3 and platform-specific PhoneOS behavior.

Wired color business desk phone with one supported KEM
Cisco maintains the 9800 Series support hub and current PhoneOS release documentation. Those records do not establish the installed hardware, image, platform policy, regional availability, support entitlement or remaining service life.

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Device reference · Current Cisco Desk Phone 9800 Series product, hardware, platform, Key Expansion Module, PhoneOS release, quick-reference, security and support documentation was reviewed October 24, 2026. Exact model, product ID and hardware VID; physical and virtual keys; SIP lines and feature keys; calling platform and version; device package; radio variant; PoE or local power; USB and KEM load; provisioning; certificates; web access; installed PhoneOS; registration; signaling; media and accepted call behavior remain separate evidence. PhoneOS 5.0(2) is documented as released October 15, 2026, but that record is not proof of an installed image, approved upgrade or resolved deployment. No phone, label, hardware revision, firmware image, checksum, provisioning system, Control Hub tenant, BroadWorks system, Unified CM cluster, device package, QED, switch port, PoE source, Ethernet path, WLAN, VLAN, USB accessory, headset, KEM, certificate, SIP account, Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Cisco Desk Phone 9861: ten keys, radio variant, three KEMs and PhoneOS evidence

Separate the 5-inch display, ten physical keys, radio and NR variants, USB power, one-versus-three KEM power path and platform-specific PhoneOS state.

Color business desk phone with radio and non-radio variants and up to three KEMs
Cisco maintains the 9800 Series support hub and current PhoneOS release documentation. Those records do not establish the installed hardware, image, platform policy, regional availability, support entitlement or remaining service life.

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Device reference · Current Cisco Desk Phone 9800 Series product, hardware, platform, Key Expansion Module, PhoneOS release, quick-reference, security and support documentation was reviewed October 24, 2026. Exact model, product ID and hardware VID; physical and virtual keys; SIP lines and feature keys; calling platform and version; device package; radio variant; PoE or local power; USB and KEM load; provisioning; certificates; web access; installed PhoneOS; registration; signaling; media and accepted call behavior remain separate evidence. PhoneOS 5.0(2) is documented as released October 15, 2026, but that record is not proof of an installed image, approved upgrade or resolved deployment. No phone, label, hardware revision, firmware image, checksum, provisioning system, Control Hub tenant, BroadWorks system, Unified CM cluster, device package, QED, switch port, PoE source, Ethernet path, WLAN, VLAN, USB accessory, headset, KEM, certificate, SIP account, Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Cisco Desk Phone 9871: touch lines, radio variant, KEM and PhoneOS evidence

Keep the 5-inch touch display, virtual line keys, radio and NR variants, USB and KEM power, SIP-line limits and current PhoneOS state separate.

Touch business desk phone with radio and non-radio variants and up to three KEMs
Cisco maintains the 9800 Series support hub and current PhoneOS release documentation. Those records do not establish the installed hardware, image, platform policy, regional availability, support entitlement or remaining service life.

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Troubleshooting · Current Cisco Desk Phone 9800 Series product, hardware, platform, Key Expansion Module, PhoneOS release, quick-reference, security and support documentation was reviewed October 24, 2026. Exact model, product ID and hardware VID; physical and virtual keys; SIP lines and feature keys; calling platform and version; device package; radio variant; PoE or local power; USB and KEM load; provisioning; certificates; web access; installed PhoneOS; registration; signaling; media and accepted call behavior remain separate evidence. PhoneOS 5.0(2) is documented as released October 15, 2026, but that record is not proof of an installed image, approved upgrade or resolved deployment. No phone, label, hardware revision, firmware image, checksum, provisioning system, Control Hub tenant, BroadWorks system, Unified CM cluster, device package, QED, switch port, PoE source, Ethernet path, WLAN, VLAN, USB accessory, headset, KEM, certificate, SIP account, Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Cisco 9800 registers but lines, Wi-Fi, KEM or PhoneOS state is wrong

Find the first mismatch across exact model and variant, calling platform, provisioned lines and features, network path, accessory power, KEM layout, certificate policy and installed PhoneOS.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Model label, product number, radio hardware, physical keys, paginated assignments, SIP identities, feature keys, expansion-module positions, power source, provisioning owner, installed firmware, registration, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, checksum, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, Wi-Fi network, Bluetooth accessory, expansion module, headset, SIP account, FreePBX or Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E300: eight keys, wired network and PVOS evidence

Keep eight physical keys, 32 paginated assignments, wired-only networking, USB-C, provisioning and installed PVOS state separate.

Wired mid-range IP desk phone
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS release documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Model label, product number, radio hardware, physical keys, paginated assignments, SIP identities, feature keys, expansion-module positions, power source, provisioning owner, installed firmware, registration, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, checksum, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, Wi-Fi network, Bluetooth accessory, expansion module, headset, SIP account, FreePBX or Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E320: eight keys, Bluetooth and PVOS evidence

Keep eight physical keys, 32 paginated assignments and Bluetooth separate from absent Wi-Fi, wired network service and installed PVOS state.

Bluetooth mid-range IP desk phone
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS release documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Model label, product number, radio hardware, physical keys, paginated assignments, SIP identities, feature keys, expansion-module positions, power source, provisioning owner, installed firmware, registration, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, checksum, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, Wi-Fi network, Bluetooth accessory, expansion module, headset, SIP account, FreePBX or Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E400: dual displays, one expansion module and PVOS evidence

Keep 14 physical keys, main and secondary pagination, one supported expansion module, wired-only networking and PVOS state separate.

Wired dual-display operator IP desk phone
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS release documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Model label, product number, radio hardware, physical keys, paginated assignments, SIP identities, feature keys, expansion-module positions, power source, provisioning owner, installed firmware, registration, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, checksum, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, Wi-Fi network, Bluetooth accessory, expansion module, headset, SIP account, FreePBX or Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E450: dual displays, Bluetooth, Wi-Fi and expansion evidence

Keep 14 physical keys, paginated assignments, Bluetooth, Wi-Fi and one supported expansion module separate from SIP and installed PVOS state.

Wireless-capable dual-display operator IP desk phone
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS release documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Troubleshooting · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Model label, product number, radio hardware, physical keys, paginated assignments, SIP identities, feature keys, expansion-module positions, power source, provisioning owner, installed firmware, registration, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, checksum, configuration, Poly Lens tenant, provisioning server, switch port, PoE source, Ethernet path, Wi-Fi network, Bluetooth accessory, expansion module, headset, SIP account, FreePBX or Asterisk system, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Poly Edge E300, E320, E400 or E450 has wrong keys, radio, expansion or firmware

Find the first mismatch across exact model, physical and paginated keys, wired or wireless path, accessory power, expansion module, provisioning and installed PVOS.

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HP Poly Edge E350Product image: HP / Poly
Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Exact model, software model, physical keys, paginated assignments, supported registrations, radio hardware, expansion attachment, power source, provisioning owner, installed firmware, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, configuration, Poly Lens tenant, provisioning server, switch port, PoE or PoE+ source, AC adapter, Ethernet path, Wi-Fi network, Bluetooth accessory, NFC workflow, expansion module, USB device, headset, SIP account, PBX, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E350: eight keys, Bluetooth, Wi-Fi and PVOS evidence

Keep eight physical keys, 32 paginated assignments, 32 supported registrations, Bluetooth, Wi-Fi and installed PVOS state separate.

Wireless-capable mid-range IP desk phone
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Exact model, software model, physical keys, paginated assignments, supported registrations, radio hardware, expansion attachment, power source, provisioning owner, installed firmware, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, configuration, Poly Lens tenant, provisioning server, switch port, PoE or PoE+ source, AC adapter, Ethernet path, Wi-Fi network, Bluetooth accessory, NFC workflow, expansion module, USB device, headset, SIP account, PBX, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E500: 12 keys, wired network, two modules and power evidence

Keep 12 physical keys, 48 paginated assignments, 34 supported registrations, wired-only networking, two expansion modules and their power path separate.

Wired operator IP desk phone with expansion support
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Device reference · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Exact model, software model, physical keys, paginated assignments, supported registrations, radio hardware, expansion attachment, power source, provisioning owner, installed firmware, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, configuration, Poly Lens tenant, provisioning server, switch port, PoE or PoE+ source, AC adapter, Ethernet path, Wi-Fi network, Bluetooth accessory, NFC workflow, expansion module, USB device, headset, SIP account, PBX, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Edge E550: 12 keys, Bluetooth, Wi-Fi, two modules and power evidence

Keep 12 physical keys, 48 paginated assignments, 34 supported registrations, Bluetooth, Wi-Fi, two expansion modules and their power path separate.

Wireless-capable operator IP desk phone with expansion support
HP maintains a live Edge E family page, exact-model data sheet, setup hub and current PVOS documentation. Those records do not establish local inventory, remaining support period, provider approval, compatibility or the build installed on a particular phone.

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Troubleshooting · Current HP Poly Edge E family, exact-model data sheets, PVOS 8.5.0 administration guide, PVOS 8.6.0 user guide, PVOS 8.6.x release record, model setup hubs, quick-start guides and HP-hosted radio matrix were reviewed October 24, 2026. HP lists PVOS 8.6.1 with an August 2026 release date, but a current release record is not proof of the installed image, provider approval, completed update or resolved deployment. Exact model, software model, physical keys, paginated assignments, supported registrations, radio hardware, expansion attachment, power source, provisioning owner, installed firmware, signaling, media and accepted call behavior remain separate evidence. No phone, label, hardware revision, firmware image, configuration, Poly Lens tenant, provisioning server, switch port, PoE or PoE+ source, AC adapter, Ethernet path, Wi-Fi network, Bluetooth accessory, NFC workflow, expansion module, USB device, headset, SIP account, PBX, registration, packet, call, media stream, emergency workflow, price, inventory, compatibility, certification result, support entitlement or vendor response was inspected or tested

Poly Edge E350, E500 or E550 has wrong radio, keys, expansion or power

Find the first mismatch across exact model, keys and pagination, registrations, Ethernet or Wi-Fi, Bluetooth, module attachment, power, provisioning and installed PVOS.

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Device reference · Current HP product, exact-variant data sheets, Trio C60 administration and user guides, support library and PVOS 9.5.x release record were reviewed October 24, 2026. HP lists Trio C60 build 9.5.1.0067 with an August 2026 release date, but a release record is not proof of the installed image, provider or tenant approval, completed update, resolved incident or effective feature. Exact product number, full-radio or no-radio hardware, base profile, active call application, OpenSIP registration, Teams sign-in, USB or Bluetooth host, room-system pairing, calendar account, network path, power path, provisioning owner, installed firmware, signaling and media remain separate evidence. No conference phone, label, radio, switch, PoE source, USB host, Bluetooth device, room system, expansion microphone, daisy chain, calendar account, tenant, SIP account, PBX, certificate, configuration, packet, call, meeting, media stream, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Trio C60: SIP, Teams, radio, USB and PVOS evidence

Separate exact radio variant, base profile, three OpenSIP registrations, Teams, USB or Bluetooth audio, calendar state, daisy chaining and installed PVOS.

IP conference phone and room-audio endpoint
HP maintains current product, support, guide and PVOS release surfaces. Those records do not establish local inventory, regional orderability, remaining support period, tenant approval, interoperability or the build installed on a particular unit.

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Troubleshooting · Current HP product, exact-variant data sheets, Trio C60 administration and user guides, support library and PVOS 9.5.x release record were reviewed October 24, 2026. HP lists Trio C60 build 9.5.1.0067 with an August 2026 release date, but a release record is not proof of the installed image, provider or tenant approval, completed update, resolved incident or effective feature. Exact product number, full-radio or no-radio hardware, base profile, active call application, OpenSIP registration, Teams sign-in, USB or Bluetooth host, room-system pairing, calendar account, network path, power path, provisioning owner, installed firmware, signaling and media remain separate evidence. No conference phone, label, radio, switch, PoE source, USB host, Bluetooth device, room system, expansion microphone, daisy chain, calendar account, tenant, SIP account, PBX, certificate, configuration, packet, call, meeting, media stream, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

Poly Trio C60 SIP, Teams, USB, calendar or room audio fails

Find the first mismatch across exact variant, base profile, call application, identity, network, power, provisioning, calendar, host selection, expansion topology and installed PVOS.

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Current device research · Current HP Poly Rove product, support and guide surfaces, the 8.0.11 administrator guide, 8.0.12 user and parameter documentation, 8.0.13 release notes and software archive were reviewed October 24, 2026. HP lists PVOS-L DECT 8.0.13 build 8.0.13.0002 with a July 2026 release date, but publication is not proof of installed firmware, provider approval, completed update or resolved deployment. Exact regional DECT band and SKU, base topology, handset assignment, service profile, SIP registration, cell and synchronization state, repeater path, radio conditions, network path, negotiated codec, signaling and each media direction remain separate evidence. No base, handset, repeater, battery, charger, switch, PoE source, radio survey, synchronization path, PBX, account, certificate, packet, call, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Rove B2: single/dual-cell, handset, call and firmware evidence

Separate one- or two-base topology, handset assignment, narrowband call capacity, repeaters, regional radio, SIP state and installed PVOS-L DECT.

Single/dual-cell DECT base station
HP maintains current Rove product, support and software surfaces. Those records do not establish regional orderability, stock, approved platform, installed release or remaining support period.

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Current device research · Current HP Poly Rove product, support and guide surfaces, the 8.0.11 administrator guide, 8.0.12 user and parameter documentation, 8.0.13 release notes and software archive were reviewed October 24, 2026. HP lists PVOS-L DECT 8.0.13 build 8.0.13.0002 with a July 2026 release date, but publication is not proof of installed firmware, provider approval, completed update or resolved deployment. Exact regional DECT band and SKU, base topology, handset assignment, service profile, SIP registration, cell and synchronization state, repeater path, radio conditions, network path, negotiated codec, signaling and each media direction remain separate evidence. No base, handset, repeater, battery, charger, switch, PoE source, radio survey, synchronization path, PBX, account, certificate, packet, call, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Rove B4: multicell scale, synchronization, calls and firmware evidence

Separate bases, registrations, per-base calls, system calls, handset assignments, synchronization, network recovery and installed PVOS-L DECT.

Multicell DECT base station
HP maintains current Rove product, support and software surfaces. Exact regional SKU, orderability, radio band, platform approval, installed release and remaining support period require confirmation.

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Current device research · Current HP Poly Rove product, support and guide surfaces, the 8.0.11 administrator guide, 8.0.12 user and parameter documentation, 8.0.13 release notes and software archive were reviewed October 24, 2026. HP lists PVOS-L DECT 8.0.13 build 8.0.13.0002 with a July 2026 release date, but publication is not proof of installed firmware, provider approval, completed update or resolved deployment. Exact regional DECT band and SKU, base topology, handset assignment, service profile, SIP registration, cell and synchronization state, repeater path, radio conditions, network path, negotiated codec, signaling and each media direction remain separate evidence. No base, handset, repeater, battery, charger, switch, PoE source, radio survey, synchronization path, PBX, account, certificate, packet, call, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Rove 30: rugged handset, battery, assignment and firmware evidence

Separate IP65 and drop claims, battery maxima, wired-headset path, regional DECT, base assignment, registration, roaming and installed firmware.

Rugged DECT handset
HP maintains current Rove product, support and software surfaces. Regional orderability, stock, battery condition, approved base and installed firmware were not established.

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Current device research · Current HP Poly Rove product, support and guide surfaces, the 8.0.11 administrator guide, 8.0.12 user and parameter documentation, 8.0.13 release notes and software archive were reviewed October 24, 2026. HP lists PVOS-L DECT 8.0.13 build 8.0.13.0002 with a July 2026 release date, but publication is not proof of installed firmware, provider approval, completed update or resolved deployment. Exact regional DECT band and SKU, base topology, handset assignment, service profile, SIP registration, cell and synchronization state, repeater path, radio conditions, network path, negotiated codec, signaling and each media direction remain separate evidence. No base, handset, repeater, battery, charger, switch, PoE source, radio survey, synchronization path, PBX, account, certificate, packet, call, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Rove 40: Bluetooth, emergency key, assignment and firmware evidence

Separate Bluetooth pairing, wired headset, emergency-key input, service profiles, ruggedness, battery, base assignment, roaming and installed firmware.

Rugged DECT handset
HP maintains current Rove product, support and software surfaces. Regional orderability, stock, battery condition, approved base and installed firmware were not established.

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Troubleshooting · Current HP Poly Rove product, support and guide surfaces, the 8.0.11 administrator guide, 8.0.12 user and parameter documentation, 8.0.13 release notes and software archive were reviewed October 24, 2026. HP lists PVOS-L DECT 8.0.13 build 8.0.13.0002 with a July 2026 release date, but publication is not proof of installed firmware, provider approval, completed update or resolved deployment. Exact regional DECT band and SKU, base topology, handset assignment, service profile, SIP registration, cell and synchronization state, repeater path, radio conditions, network path, negotiated codec, signaling and each media direction remain separate evidence. No base, handset, repeater, battery, charger, switch, PoE source, radio survey, synchronization path, PBX, account, certificate, packet, call, emergency workflow, price, inventory, availability, compatibility, certification result, support entitlement or vendor response was inspected or tested

HP Poly Rove B4 call drops or audio fails while roaming

Find the first mismatch across serving cell, synchronization, handset assignment, primary registration, codec capacity, signaling and both media directions.

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Device reference · Current Grandstream GAC2570 product and datasheet records, firmware directory, 1.0.3.33 release notes, security-bulletin index and support surface were reviewed October 30, 2026. The release note dates firmware 1.0.3.33 to August 1, 2025 and says downgrades below 1.0.3.28 are not allowed after an upgrade to 1.0.3.28 or later; that publication is not proof of the image installed, provider approval, completed update, effective configuration or resolved incident. Exact hardware, power source, network interface, SIP accounts, Android applications, GVC control target, media-port or host path, microphone accessories, battery condition, provisioning owner, installed firmware, certificates, signaling, media and room acoustics remain deployment-specific. No conference phone, battery, charger, PoE source, switch, Wi-Fi network, Bluetooth device, USB or HDMI host, GVC system, microphone, room, account, PBX, certificate, configuration, packet, call, meeting, media stream, emergency workflow, price, availability, compatibility, security result, support entitlement or vendor response was inspected or tested

Grandstream GAC2570: SIP, GVC control, host audio and firmware evidence

Separate the phone’s own SIP calls, GVC Conference Control, media-port or host audio, wireless paths, battery state, microphone accessories, room acceptance and installed firmware.

Enterprise conference phone
Grandstream maintains a live product page, firmware directory, release note and support surfaces. Those records do not establish local inventory, regional orderability, remaining support, service approval, compatibility or the firmware installed on a particular unit.

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Troubleshooting · Current Grandstream GAC2570 product and datasheet records, firmware directory, 1.0.3.33 release notes, security-bulletin index and support surface were reviewed October 30, 2026. The release note dates firmware 1.0.3.33 to August 1, 2025 and says downgrades below 1.0.3.28 are not allowed after an upgrade to 1.0.3.28 or later; that publication is not proof of the image installed, provider approval, completed update, effective configuration or resolved incident. Exact hardware, power source, network interface, SIP accounts, Android applications, GVC control target, media-port or host path, microphone accessories, battery condition, provisioning owner, installed firmware, certificates, signaling, media and room acoustics remain deployment-specific. No conference phone, battery, charger, PoE source, switch, Wi-Fi network, Bluetooth device, USB or HDMI host, GVC system, microphone, room, account, PBX, certificate, configuration, packet, call, meeting, media stream, emergency workflow, price, availability, compatibility, security result, support entitlement or vendor response was inspected or tested

Grandstream GAC2570 SIP, GVC, host audio, battery or room audio fails

Find the first mismatch across workflow ownership, firmware, power, interface, provisioning, SIP or GVC state, host selection, accessories, conference legs and room media.

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