Poly VVX450: warm and cold transfers
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Why this is useful
Compare consulting with a recipient before transfer with sending the caller directly. The narration also explains the press-and-hold gesture used in this configuration to select a different transfer mode, making it useful for staff who encounter two apparently similar transfer controls.
Applicability
Version-specificVVX450 with Execulink service settings. This is an existing-device operation guide; firmware and provider templates can change the menu and behavior.
Keep in mind
- The warm-transfer default in this service is configurable.
- Confirm the selected mode before dialing an external destination.
Before you watch
Use a configured device and a willing test caller. Read the linked guide before changing settings.
Put it into practice
Practise both modes with a test caller and colleague. Check when the original caller is held, when the recipient answers and when the transferring phone leaves. Learn the cancel path before trying a live handoff.
Technical references
Editorial review Sep 8, 2026. Review used the complete available transcript and primary references; audio and screen readability remain unverified.