FreePBX · Video guide
21 Inbound Routes - FreePBX 101 v15
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Why this is useful
Distinguishes the called DID from caller ID and follows inbound calls to a destination. The catch-all and exact-number examples help explain why a route matches unexpectedly.
Applicability
Version-specificFreePBX 15 walkthrough. Our written administration baseline is FreePBX 17 on Debian 12.
Keep in mind
- Match the number format your carrier actually sends. A catch-all is a routing choice, not a trust boundary.
- Caller ID and Privacy Manager input do not authenticate a caller. Alert-Info behavior depends on the endpoint.
Before you watch
Read the linked introduction, then use the video to reinforce the explanation.
Editorial review Sep 7, 2026. Review used the complete available transcript and primary references; audio and screen readability remain unverified.