Yealink WH62/WH63 on an Avaya J189: the EHS60 connection
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Why this is useful
Follow a specific desk-phone and headset combination through its cabling and remote answer controls. The value is seeing that a headset can have an audio path while still needing the correct hook-switch interface and phone setting to answer away from the desk. Compare the demonstration with Yealink’s model matrix before applying it to another Avaya handset.
Applicability
Version-specificAvaya J189 with a supported Yealink WH62/WH63 base and EHS60 adapter. Compatibility depends on the exact hardware and firmware.
Keep in mind
- The adapter connects to the base’s phone side; the PC port serves a different connection. Follow the adapter’s cable diagram.
- Do not extend J189 behavior to every Avaya phone or to WH66/WH67.
- Remote call control and microphone audio need separate verification.
Before you watch
The exact supported headset/base/adapter combination and permission to change the phone’s headset settings.
Put it into practice
Confirm the phone, headset generation and adapter in the manufacturer matrix. Then test an incoming ring, answer, mute and end call from the headset, followed by normal handset operation.
Technical references
Editorial review Sep 8, 2026. Review used the complete available transcript and primary references; audio and screen readability remain unverified.