Poly Edge E350: make a consultative transfer
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Why this is useful
The example changes transfer mode before selecting a colleague, then pauses for a private conversation before completing the handoff. It is a useful practical illustration of the difference between choosing a destination and actually connecting the original caller to it.
Applicability
Version-specificAngell Business configuration on an Edge E350. The recording begins with blind transfer as the usual mode; your provisioned default can differ.
Keep in mind
- Select the mode shown on your phone rather than assuming the video’s default.
- Presence keys and their destinations must already be configured.
Before you watch
Use a configured device and a willing test caller. Read the linked guide before changing settings.
Put it into practice
Use three extensions to check that the first caller is held during consultation. Complete the handoff only after the recipient agrees, and learn how your phone cancels a transfer when the recipient is unavailable.
Technical references
Editorial review Sep 8, 2026. Review used the complete available transcript and primary references; audio and screen readability remain unverified.